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Privacy Policy

Effective June 3, 2026

Store Energy, LLC DBA Store Energy California (“Store Energy,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information collected through our website, https://ca.storeenergy.com, and related communications and services.

This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you.

1. INFORMATION WE COLLECT

We may collect information you provide directly to us, information collected automatically through your use of our website, and information received from third-party services.

Information You Provide

Information you provide may include:

  • Name

  • Email address

  • Phone number

  • Property or service address

  • Utility or energy-related information you choose to provide

  • Consultation requests and appointment information

  • Form submissions

  • SMS or email communication preferences

  • Communication content and correspondence

  • Other information submitted through our website or communications

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect information such as:

  • IP address

  • Browser and device information

  • Operating system

  • Website pages viewed

  • Referral source

  • Date and time of visits

  • Website interactions and engagement information

  • Cookie identifiers and similar technologies

2. HOW WE USE INFORMATION

We may use personal information to:

  • Respond to inquiries and consultation requests

  • Provide information about solar, battery storage, incentives, and related energy services

  • Operate, maintain, and improve our website

  • Analyze website performance and visitor engagement

  • Measure advertising and marketing effectiveness

  • Manage leads and customer relationships

  • Send service, appointment, informational, marketing, or follow-up communications where permitted by law and based on your preferences or consent

  • Detect fraud, abuse, or security incidents

  • Comply with legal obligations and protect our legal rights

3. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to support website functionality, understand website usage, and support analytics, advertising, and marketing activities.

We may use first-party and third-party technologies to:

  • Operate and secure the website

  • Measure traffic and website performance

  • Understand visitor engagement

  • Improve website functionality and user experience

  • Measure advertising effectiveness

  • Support marketing and advertising activities

Cookie and tracking technologies may be provided by third-party service providers.

Visitors may manage cookie preferences and consent choices using the Cookie Preferences tools available on our website.

Additional information regarding cookies and tracking technologies is available in our Cookie Policy located at:

https://ca.storeenergy.com/cookie-policy/

4. THIRD-PARTY SERVICES AND TECHNOLOGIES

We may use third-party providers to support website operation, analytics, advertising, communication, and customer relationship management.

These providers may include:

  • HubSpot

  • Cookiebot

  • Google Analytics and related Google services

  • Google advertising technologies

  • Meta advertising technologies

  • TikTok advertising technologies

  • Form and website service providers

  • Website hosting, security, accessibility, and performance providers

  • WordPress plugins and related website technologies

These providers may process information in accordance with their own privacy policies and applicable agreements.

5. COMMUNICATIONS, EMAIL, AND SMS

If you contact us, request information, schedule a consultation, or otherwise engage with us, we may communicate with you by phone, email, or text message where permitted by law and based on your preferences or consent.

Communications may include:

  • Consultation and appointment information

  • Service-related communications

  • Follow-up communications

  • Informational or marketing communications

  • Customer support communications

Message and data rates may apply for SMS communications.

Consent to receive marketing communications is not required to request information or services.

You may opt out of marketing emails or SMS communications at any time using the unsubscribe instructions provided or by contacting us.

6. DISCLOSURE OF INFORMATION

We may disclose personal information:

  • To service providers supporting our business operations

  • To analytics and advertising providers

  • To customer relationship management and communication providers

  • To comply with legal obligations or lawful requests

  • To protect our rights, property, safety, or security

  • In connection with a merger, acquisition, financing, or transfer of assets

We do not sell personal information for monetary compensation.

Certain website analytics, advertising, or marketing technologies may involve sharing information with service providers or advertising partners to support measurement, advertising effectiveness, or related business purposes.

7. CALIFORNIA PRIVACY RIGHTS

California residents may have privacy rights under applicable California law regarding personal information.

Depending on applicable law and circumstances, these rights may include:

  • The right to know information about personal information collected and used

  • The right to request deletion of certain personal information

  • The right to request correction of certain personal information

  • The right to manage cookie and tracking preferences

  • The right to not be discriminated against for exercising privacy rights

Visitors may manage certain cookie and tracking preferences using the Cookie Preferences tools available on our website.

Requests regarding personal information or privacy rights may be submitted using the contact information below.

8. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to help protect personal information.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, policies, or content of third-party websites.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Updated versions will be posted on this page with a revised effective date.

11. CONTACT US

Store Energy, LLC
DBA Store Energy California
Website: https://ca.storeenergy.com
Privacy Email: support@storeenergy.com
Phone: (661) 465-6512